Privacy Policy

Information we collect

3015 Tennis Academy LLC receives information you provide when creating an account, requesting a trial, booking services, subscribing to updates, or contacting us. This may include your name, email address, phone number, participant information, booking details, communication preferences, and the contents of your requests. Please provide only information needed for your request.

How we use information

We use information to manage accounts, arrange lessons and bookings, respond to questions, provide academy services, maintain records, protect against misuse, and improve our website. We may use email details for academy updates, with an unsubscribe option in marketing emails. Text reminders require separate consent; providing a phone number alone is not consent.

Booking reminders and mobile information

When you separately opt in, we use your mobile number to send automated booking reminders from 3015 Tennis Academy. Message frequency varies, and message and data rates may apply. Consent is optional and is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. You may also contact us for assistance. We do not sell or share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own use. We may provide this information to service providers solely as needed to operate and deliver our text reminder service, subject to restrictions on its use.

Service providers and other disclosures

We use service providers for functions such as hosting, account management, communications, and website operations. Information may be processed by those providers to perform services for us. We may disclose information when required by law or necessary to protect rights, safety, or the security of our services. These disclosures do not authorize third-party marketing use of mobile information or text messaging consent.

Cookies, analytics, and third-party links

Our website uses cookies and similar technologies, including analytics, advertising measurement, and session-analysis tools, to understand visits and improve the website. These tools may process device and browser information, IP addresses, pages visited, and interactions. You can manage cookies through your browser settings, although some features may be affected. External websites, social networks, and services linked from our website have their own privacy practices.

Children and participant information

Parents and guardians should manage registration and provide information on behalf of children. We use participant information to arrange and provide academy services. If you believe a child has submitted personal information without appropriate parental involvement, please contact us so we can review and address it.

Retention, security, and your choices

We retain information as needed to provide services, maintain consent and business records, resolve disputes, and meet applicable obligations. We use safeguards intended to protect information, but no internet transmission or storage system is completely secure. Contact us to request access, correction, or deletion of your information, or to ask about your privacy choices. Requests are subject to identity verification and applicable retention requirements. Unsubscribing from marketing email and opting out of text reminders are separate choices.

Policy updates

We may update this policy to reflect changes to our services or information practices. Updates will be posted on this page with a revised date.

Contact us

For privacy questions, contact 3015 Tennis Academy LLC at info@3015academy.com or 818-722-3015.

See our Terms of Service, including Booking Reminder Text Messages.