Terms of Service

Liability & Media Release

I acknowledge that participation in tennis, pickleball and related fitness, conditioning, and Pilates activities organized by 3015 Tennis Academy LLC involves inherent risks, including injury, illness, accidents, falls, collisions, equipment failure, and other hazards. I voluntarily assume all risks. I release and hold harmless 3015 Tennis Academy LLC, its staff, coaches, personal and fitness trainers, conditioning coaches, Pilates instructors, affiliates, Hoover High School, Glendale Unified School District, and the City of Glendale, including their officers, employees, and agents, from any and all liability for claims arising from participation, including those resulting from negligence. I agree to indemnify and defend the parties listed above against any claims brought by third parties related to my (or my child's) participation. In the event of a medical emergency, I authorize 3015 Tennis Academy LLC to seek treatment on my behalf (or my child's). I understand this agreement is governed by California law. Media: photos and videos taken during activities may be used for promotional purposes (website, social media, print). If you prefer to opt out of media use, please notify 3015 Tennis Academy LLC in writing by email prior to participation (include participant name). Your media opt-out will remain in effect until revoked in writing.

Parent Court Policy

Parents are not permitted on the court while children are practicing. We have a designated viewing area for parents to sit and watch, or parents may choose to drop off their child and return for pickup at the end of practice.

Cancellation Policy

Returns and Refunds

No refunds or exchanges on any purchases. No sharing or splitting of any classes, privates, drop-in's, memberships or packages.

Membership Pause Policy

Members may request a temporary membership pause due to travel, medical reasons, personal scheduling conflicts, or other approved circumstances.

• All pause requests must be submitted in writing by email to info@3015academy.com and must include the reason for the requested pause.
• Pause requests should be submitted at least seven (7) days prior to the requested pause start date whenever possible.
• Membership pauses must be a minimum of fourteen (14) consecutive days.
• Memberships may be paused for a maximum total of two (2) months per calendar year.
• Medical-related pauses require a valid doctor's note or medical documentation stating the member is temporarily unable to participate in tennis activities.
• Memberships may only be paused a maximum of two (2) times per calendar year.
• Membership pauses are not retroactive and cannot be applied to past billing periods.
• Membership accounts must be current and in good standing in order for a pause request to be approved.
• Members approved for a pause will retain their current membership rate and academy placement during the approved pause period.
• Pause requests extending beyond the maximum allotted pause period may be subject to a membership hold fee, determined at the sole discretion of 3015 Tennis Academy.
• Membership billing will automatically resume at the end of the approved pause period unless otherwise communicated in writing by 3015 Tennis Academy.
• Unused pause time does not roll over into future calendar years.
• Missed classes, lessons, or training sessions outside of an approved pause period are not eligible for refunds, credits, or extensions.
• 3015 Tennis Academy reserves the right to approve, deny, modify, or discontinue pause privileges at any time and may request additional documentation when necessary.

Our goal is to provide reasonable flexibility to members while maintaining fairness, scheduling consistency, and program availability for all academy participants.

Booking Reminder Text Messages

If you choose to opt in, 3015 Tennis Academy may send automated booking reminders to the mobile number you provide. Message frequency varies based on your bookings. Message and data rates may apply. Text reminder consent is optional and is not a condition of purchase, membership, or participation. Providing a phone number or accepting these Terms does not by itself constitute consent to text messages. Consent must be given separately through an optional, unchecked text-reminder checkbox or by enabling and saving text reminders in your account. Reply STOP to unsubscribe from text reminders or HELP for help. You can also contact info@3015academy.com or call 818-722-3015 for assistance. After opting out, you may receive a confirmation of your request. Carriers are not liable for delayed or undelivered messages. Please keep your mobile number current and notify us if you no longer use it. Our Privacy Policy explains how we handle mobile numbers and messaging consent information.

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